Legal
Privacy Policy
Last updated: December 2025
Overview
CivilStream ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our jobsite evidence and warranty tracking platform.
Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email, phone number)
- Company and role information
- Photos, documents, and messages sent via SMS intake
- Warranty and compliance documentation
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process and organize your warranty documentation
- Respond to your requests and provide support
- Send important service updates
Data Security
Your data is stored securely in a private, isolated environment. Each company has its own dedicated database and storage. We implement industry-standard security measures to protect your information.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at hello@civilstream.ai.